Legal & Company
Privacy Policy
Effective: November 19, 2025 · Last updated: November 19, 2025
NeuralJump (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, share, and protect your information when you use our AI copy-trading platform — a product built on JumpBit Solana infrastructure.
1. Introduction
NeuralJump provides automated copy-trading tools for Solana memecoins, including demo mode, subscription plans, and crypto deposit/withdrawal flows. By using the platform, you agree to the practices described here.
2. Data We Collect
| Category | Examples |
|---|---|
| Account information | Email address, password (stored by our backend), display name, plan tier, subscription status |
| Trading & usage data | Copy strategy settings, trade history, demo/real balance, simulator configs, activity logs |
| Payment data | Crypto deposit/withdrawal requests, transaction hashes, selected network, plan payment records |
| Technical & device data | IP address, browser type, device info, session timestamps, cookies |
| Blockchain data | Public on-chain transactions linked to deposit addresses, wallet interactions you initiate |
3. How We Use Your Data
- Provide, operate, and improve the NeuralJump platform and copy-trading engine
- Process registrations, logins, subscriptions, deposits, and withdrawals
- Run demo (Live Demo) and real copy-trading according to your settings and plan limits
- Detect and prevent fraud, abuse, and security incidents
- Provide customer support and respond to legal requests
- Comply with applicable laws and regulatory obligations
4. Legal Bases (GDPR, where applicable)
- Contract performance — delivering the service you signed up for
- Legitimate interests — platform security, fraud prevention, and product improvement
- Legal obligations — compliance with applicable law
- Consent — where required for optional communications or features
5. Data Sharing & Disclosure
- Infrastructure providers under strict confidentiality (hosting, monitoring, security)
- Solana blockchain networks — required to verify and process on-chain deposits
- JumpBit ecosystem services — shared infrastructure components that power NeuralJump backend operations
- Law enforcement or regulators when required by law or to protect our rights and users
6. Blockchain Transparency (Important)
On-chain activity is public and permanent. Anyone can view transaction history linked to a wallet address. We cannot delete or modify blockchain records.
NeuralJump verifies deposits using public transaction data before crediting your account balance.
7. Security
- Encryption in transit (HTTPS/TLS) for all platform communication
- Secure storage of session tokens and API secrets
- Access controls, audit logging, and continuous monitoring on our admin backend
- Rate limiting and abuse detection on registration and payment endpoints
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your account and associated data
- Object to or restrict certain processing
- Data portability where technically feasible
9. Data Retention
- While your account is active and as needed to provide the service
- As required for legal, tax, regulatory, or dispute-resolution purposes
- You may request account deletion at any time — contact us below
10. Third-Party Services
NeuralJump integrates with Solana RPC providers, crypto payment networks, and analytics tools. Each third party operates under its own privacy policy for data they process independently.
11. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance of the updated policy.
Privacy inquiries & rights requests
NeuralJumptradeai@gmail.com